B2B Digital Transformation
AmerisourceBergen provides pharmaceutical products, value-driving services and business solutions that improve access to care. In the UK they deliver veterinary practices and livestock producers with a pharmaceutical supply chain, operating as Centaur Services.
In 2017/18 Project Management services were delivered to rejuvenate a failing, in-flight project to upgrade its digital sales platform and business processes. Initially undertaking an assessment of their project structure and processes, strategic and tactical governance arrangements and reporting were improved; project plans and finance controls introduced, and performance tracking methods implemented. Business change workstreams came under the same management umbrella, ensuring collaboration across business areas and control of dependencies for the technical delivery, ultimately preparing the business for the next phase of its transformation programme.