Global eCommerce Digital Transformation

Elsevier pride themselves as being the undisputed global market leaders in the publication and distribution of literature covering a broad spectrum of scientific and health books and journals.

In 2019 their remit was to upgrade eight global eCommerce stores to the latest Magento 2 enterprise application which required re-platforming the existing Magento 1 service and its proven sales features, migrating five years of customer data and order history, payment system integration plus enabling a complex product catalogue delivery. By providing eCommerce Technical Lead and Project Management support, managing the direct relationship with 3rd party system developers and global stakeholders, post-migration hyper-care and BAU processes, all eight sites were successfully migrated and provided the foundation for the expansion of digital sales and improved customer experience across the world.

project management

planning & controls

ecommerce

magento 2

global sales

relationship management